The Business Analyst occupies the key role in the success of IT Projects. More than just defining requirements, the BA defines the solution to business problems and positions projects to deliver solutions of business value in the most efficient manner.  Working as the Solution Manager, every action taken on the project is defined by the output of the Business Analysis Function. Even the best developers cannot overcome incomplete analysis, and poor solution definition.  Poor requirements management results in project rework, thus escalating project cost. Errors in requirements and solution definition may account for up to 70-80% of rework cost.   As the primary business liaison the Business Analyst is uniquely positioned to act as the advocate of the customer, ensuring customer needs are met and coordinating the actions of the various project functions. Being closest to the solution, the Business Analyst is responsible for project Quality Control, ensuring the delivery of solutions which add value to the business. 

Our Business Analysis track provides comprehensive Business Analysis training compliant with the standards established by the International Institute of Business Analysis (IIBA) and the Project Management Institute (PMI).   The practical, hands-on program provides the course work needed to achieve IIBA certification at each IIBA level, as well as providing knowledge, tools and techniques that can be put to work on the job right away. 

No offerings in this track are currently scheduled.

Business Analysis Success (3.0)

Version 3.0 of the Business Analysis Body of Knowledge® emphasizes the importance of value creation in the role of the Business Analyst. The BA still must gather accurate requirements from business users. To maximize the positive impact of recommended solutions, the BA must also understand the strategic context for a given project and guide solution design. Success for the BA should be measured by the value an implemented solution adds for the organization and its customers.

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Eliciting and Documenting Requirements

The Business Analyst has been described as the person who bridges the divide between IT departments and the business organizations they support.  For all of the tools and techniques to elicit requirements, nothing is more important than making the most of human contact between these two interdependent groups.  This seminar discusses several useful approaches to gathering requirements, focusing on the facilitation of collaborative sessions and the clear translation of business needs into requirements.


Requirement Analysis and Design Definition

The ultimate objective of a business analysis, process improvement or information technology project is to improve business results.  This seminar will present proven approaches to analyzing current conditions, business needs and technology enablers.  Verification and validation techniques will be used to assure proposed solutions meet the needs of users and customers.


Business Process Modeling & Redesign

Business processes are the natural business activities you perform that produce value, serve customers and generate income. This course is for Business Analysts, managers, project managers, and IT professionals interested in learning about Business Process Modeling. 


Project Management for the Business Analyst

Good project management is an important part of general business management; for information technology projects, it is critical. IT projects typically are more complex and have greater impact on business processes. Timelines are tighter and user/business needs are more dynamic. This course will help you master the project management skills essential for leading your IT and user project teams.

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Solution Deployment and Evaluation

Creating an elegant, business-focused technology or process improvement solution is a worthy accomplishment; assuring that the solution is properly implemented and generates value on an ongoing basis is equally important.  The skills and knowledge delivered in Solution Deployment & Evaluation help assure that mission-critical solutions live up to their potential.


CBAP/CCBA Certification Prep Bootcamp

Prepare to Become a Certified Business Analysis Professional (CBAP®) in this 3–day CBAP certification training course! According to the International Institute of Business Analysis (IIBA), “A Certified Business Analysis Professional (CBAP®) is a recognized expert in identifying the business needs of an organization in order to determine business solutions. CBAPs are acknowledged as competent individuals performing a role [that] is increasingly recognized as a vital component of any successful project.” This CBAP® certification training course is intended to comply with the International Standards Organization (ISO) 17204 standard for certifying the competence of personnel.


Fundamentals of Software Testing

This course presents an architecture that defines a process to implement a structured testing environment for all phases of the Systems Development Life Cycle (SDLC). It conveys the four techniques of structured testing, and the application of those techniques during the phases of the SDLC. Using risk assessment as a guide for structured testing is emphasized and a risk matrix is presented. The main focus is on the creation of functional and structural test plans, test scripts, and test cases, including the use of break-it testing, complexity testing, and basis path testing. The organization of a testing team and the testing environment is also discussed. Hands-on workshops in a JAD format are used to reinforce concepts.


Business Analysis in Agile Projects

This practical workshop provides participants with an understanding of the changing role of the business analyst, the tools and techniques best suited to Agile, and the timing for performing key tasks and events. Explanatory demonstrations and practice exercises will provide you with the experience needed to create user stories that meet business needs.

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